Ultimate Doggie Delight Box

100% Natural Ingredients. Ethnically Sourced.

Shipping

• We offer fast and reliable shipping to your doorstep.
• Your order will typically ship within 1-3 business days, and you will receive a tracking number for real-time updates.

Returns

We want you to be thrilled with your purchase, but we understand that sometimes things may not go as planned. Our return policy is designed to make the process as easy as possible.

Requirements for Returns

• Time Frame for Returns: If you need to make a return, please contact us within 30 days of receiving your order. Any requests made after this period may not be eligible for a return.
• Condition of Returns: Returned items must be in their original, unused condition, with all tags and packaging intact. We reserve the right to deny returns that do not meet these conditions.
• Return Requirements: To initiate a return, please contact our customer support team to receive a Return Authorisation (RA) number. Items returned without an RA number may not be processed.
• Refund or In-Store Credit: Upon receiving and inspecting the returned item, you can choose between a refund to your original payment method or an in-store credit for future purchases.
• Return Fees: You are responsible for return shipping costs unless the return is due to our error or a defective product. In such cases, we will provide a pre-paid return label.

Keeping it Simple

Our goal is to keep things simple and hassle-free for you. If you have any questions or need assistance with a return, please don't hesitate to reach out to our customer support team.

Large: 17*24cm

Medium: 12*20cm

Small: 10*15

Storage: When not in use, store the box in a cool, dry place away from direct sunlight. This helps maintain the box's condition.

Environmental Responsibility: We're committed to sustainability. Consider repurposing or recycling the box when it reaches the end of its life to minimise environmental impact.

Contact Us: If you have any questions or concerns regarding the care of your box, feel free to reach out to our customer support team. We're here to assist you.